The quality of our eyeglasses and sunglasses is guaranteed at RX Safety Canada. Simply contact us for an exchange or refund if you are unhappy with your purchase.
We provide a 30-Day Fit Guarantee, which allows consumers to exchange or return an item for a similar item without any questions asked.
If the consumer enters the prescription improperly, there will be no refund. Customers who enter prescriptions online are strongly advised to text a copy of the order to 615-669-3998 after it is submitted. We will gladly double-check all of the information before going into production.
Contact Customer Service at service@rxsafetycanada.com to obtain a Return Authorization Number.
Return your glasses to us and provide the Delivery Confirmation Number to our Customer Service.
You will either receive a replacement item or a refund once we receive your returned item.